Effective Date: October 15, 2024
Introduction
This Privacy Policy outlines how GRM Services LLC/GRM HVAC collects, uses, and protects your personal information. We are committed to safeguarding your privacy and complying with applicable data protection laws.
Information We Collect
We may collect the following types of personal information:
- Information you provide: This includes information you voluntarily submit, such as your name, email address, phone number, and any other information you provide when you:
- Create an account
- Contact us
- Hire us to Service or Install HVACR or other equipment we offer
- Information collected automatically: When you interact with our website, we may automatically collect certain information, including:
- Your IP address
- Browser type
- Device information
- Website usage data
How We Use Your Information
We may use your personal information for the following purposes:
- To provide and improve our services
- To process your orders and payments
- To communicate with you
- To personalize your experience on our website
- To analyze website usage and improve our services
- To comply with legal requirements
Sharing Your Information
We may share your personal information with:
- Third-party service providers: We may engage third-party service providers to assist us in providing our services. These service providers may have access to your personal information to perform their functions on our behalf.
- Business partners: We may share your personal information with our business partners for marketing or promotional purposes.
- Legal authorities: We may disclose your personal information to law enforcement agencies or other authorities as required by law or to protect our rights or the rights of others.
- SMS opt-in or phone numbers for the purpose of SMS are not being shared.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk of unauthorized access.
Your Rights
You may have certain rights regarding your personal information, including:
- Access: You may request access to your personal information.
- Rectification: You may request the rectification of inaccurate or incomplete personal information.
- Erasure: You may request the erasure of your personal information under certain circumstances.
- Restriction: You may request the restriction of the processing of your personal information under certain circumstances.
- Object: You may object to the processing of your personal information for certain purposes.
- Data portability: You may request the portability of your personal information in a structured, commonly used, and machine-readable format.
To exercise your rights, please contact us using the information provided below.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
www.grmhvac.com – info@grmhvac.com – 877-476-4822
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting a notice on our website or by other means.